Macella is a specialist designer and creator of women’s garments.   All purchases of shirts and services from us are subject to the terms and conditions set out below.  

Price and Payment

(i) The price for the shirts shall, unless otherwise agreed, be the price as shown on our website. The price displayed is exclusive of shipping costs.

(ii) Payment for shirts shall be made in full and upon the order for the shirts being placed.  

(iii) Payment can be made by card.  Payment shall not be deemed to have occurred until We have received cleared funds.

Cancellation Policy

Orders once placed cannot be cancelled.

Delivery

In general terms, shirts will usually be made within 4 weeks.  We shall do our best to keep you updated with the anticipated date of delivery of the shirts but unless we agree specifically in writing, time for delivery shall not be of the essence.

Warranties

We warrant that the shirts are of satisfactory quality. If You wish to make a claim under this warranty, You shall give written notice to Us within 30 days of the discovery of the defect and give Us a reasonable opportunity to inspect the shirts.  Our liability under the warranty shall be limited to repairing or replacing the shirts in question or refunding the price of such shirts. Warranty claims can only be made within 30 days of receipt of the product providing the shirts are used for the purposes described at the time of order. We can give no assurance or warranty that cloth used in manufacturing the shirts will be identical in colour or shade with any sample you select.  

Returns

We shall only accept returns for shirts which are damaged or defective. All shirts returned to Us will only be accepted subject to the following terms and conditions:-

(i) shirts must be returned complete, including where appropriate all packaging in an acceptable condition. We will not refund carriage costs;
(ii) returned shirts must be returned to our address stated on the accompanying invoice.  We cannot be responsible for any shirts which are returned but lost in transit.

Limitation Of Liabilities

Our liability in contract, tort or otherwise arising out of the subject matter of the Contract shall not exceed the original price of the shirts.  Under no circumstances will We be liable to You for any consequential, indirect or economic loss.

Force Majeure

If We are subject to circumstances outside Our reasonable control, including but not limited to war, insurrection, riot, fire, industrial disputes, civil commotion, terrorism, pandemics or act of god We shall notify You and such notification shall have the effect of suspending Our obligations under this Contract until We notify you that the event of Force Majeure no longer applies.

General

If any part of these Terms is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these Terms which will otherwise remain in full force and effect. These Terms shall be governed by and interpreted solely according to Hong Kong Law and the parties submit to the exclusive and sole jurisdiction of the Hong Kong Court.